Category: Tech Support

What Happens If You Lose Your EV Key Fob While Driving?

One thing I recently learned the hard way with my 2023 Volkswagen ID.4 Pro S is that your EV will continue driving even if the key fob is no longer in the vehicle.

Here’s what happened.

While loading my daughter into the car, I accidentally set the key fob on the roof and forgot about it. We drove away as normal. Somewhere along the drive, the key fell off the vehicle.

The ID.4 kept driving without any major warning that the key was gone.

The real problem came after I reached my destination.

Once I shut the vehicle off, it would not restart because there was no authorized key present.

At that point, there wasn’t much I could do.

I had to call an Uber, ride home, grab my spare key, and then return to the vehicle.

Ironically, my spare key’s battery had died, so that wasn’t much help either.

Fortunately, an incredibly kind Uber driver agreed to retrace my route. Against all odds, we found my original key fob lying in the road after it had apparently been run over by traffic.

Believe it or not, it still worked well enough to get us home.

Lessons Learned

If you drive an EV—or really, any modern push-button-start vehicle—it’s worth remembering a few things:

  • Your vehicle may continue driving even after the key leaves the vehicle.
  • Once you turn the car off, you may not be able to restart it without another working key.
  • Carrying a spare key (or at least making sure your spare has a fresh battery) is more important than many people realize.
  • Before driving away, take one last glance to make sure your key isn’t sitting on the roof.

Final Thoughts

In today’s world of smart keys and connected vehicles, I was surprised there wasn’t a better recovery option once the fob was gone.

Thankfully, this happened in Michigan—not somewhere remote or in extreme heat. I also had help from an Uber driver who went above and beyond to help us recover the key.

If you own an EV, learn from my mistake. It only takes a few seconds to double-check that your key is actually in your pocket before you pull away.

Is It Bad to Always Use Fast Chargers for Your EV?

Here’s a question I hear a lot — and honestly, I asked it myself early on:

“Can I fast charge all the time? Will it ruin my battery?”

If you’re on the go a lot, or just don’t have a home charger set up yet, it’s tempting to rely on DC fast charging (like Electrify America, EVgo, etc.) as your main fuel source.

But there are some things you should know before making that your default.

⚡ Fast Charging: The Basics
Fast charging = DC charging (usually 150kW to 350kW)

Designed to charge your EV from ~10% to 80% in 20–40 minutes

Super convenient on road trips or in a pinch

🔧 So… Is It Bad for the Battery?
Not exactly — but it’s not ideal for daily use.

Most EV manufacturers (Volkswagen, Ford, Kia, etc.) say:

You can fast charge regularly, but for battery longevity, it’s better to use Level 2 charging (like a home charger) most of the time.

🧠 A Good Rule of Thumb:
Fast charge when you need to. Home charge when you can.

Here’s why:
-Charging Type Effect on Battery
-Fast Charging (DC) Generates more heat → gradual long-term battery wear if overused
-Level 2 Charging (240V) Slower, gentler, better for day-to-day use
-Level 1 Charging (120V) Slowest, but totally safe – not practical for full charges

✅ My Real-World Practice:
I fast charge when I’m on the road, or need a quick top-up, but:

At home, I plug into my Level 2 charger overnight

I avoid charging to 100% on fast chargers unless I really need it

If I know I’ll be sitting for a while, I’ll always choose slower charging to ease wear on the battery

🚫 What You Don’t Want to Do:
Use DC fast charging every single day — it adds up over time

Always charge to 100% on DC – topping off frequently at high power = heat + stress

Leave your EV parked at 100% state of charge for long periods

💡 Final Thought:
You don’t need to fear fast charging. But think of it like caffeine – great in a pinch, not something you want to live on 24/7.

Want your battery to last?
Use fast charging when you need it – but get set up for home charging.

Stuck Charger? Here’s How We Freed a Lyriq at Electrify America

Today I ended up helping a fellow EV driver at an Electrify America station — and it turned into a great reminder of how fast things can go sideways when tech meets real life.

The car? A 2025 Cadillac Lyriq.
Beautiful ride. But the charger? Stuck. Locked in place. Wouldn’t release.

She had already called support and was waiting on them to do… something. Meanwhile, it just sat there – the cord locked tight. I could see she was flustered, so I stepped in to help, along with another woman nearby.

After a few minutes of going through the basics, I remembered something I’d read (shoutout to ChatGPT for helping me think through it earlier): there’s an emergency release latch near the charging port.

Sure enough — we guided her to pull it, and it worked. Charger released, crisis averted.

💡 What Actually Happened?

It looked like a weird combination of a software bug and hardware lockout.
The car might have been idling-charging or in a weird post-charge state, and the cord locked up as a safety measure.
Classic EV moment: high tech meets low control.


What to Do If This Happens to You

Step 1: Don’t panic.
Take a breath. EVs are safety-first, so the system might just need a second to reset or finish communicating.

Step 2: Check the basics.

  • Is the car still actively charging?
  • Does the dash say “charging complete” or “ready to unplug”?
  • Is the cord locked visually, or just resisting?

Step 3: Try the official method first.

  • Use the vehicle’s unlock button or app
  • Wait 30–60 seconds after charging completes

Step 4: Call support (Electrify America, Tesla, etc.)

  • Start a ticket. But don’t wait forever – tech support can lag.

Step 5: Use the emergency release

  • Most EVs (including the Lyriq) have a manual latch or pull tab inside or near the charging port.
  • It might be behind a panel or rubber flap — check the manual or look it up on your phone.

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